Hair Q & A

next
Breakfast in Bed for Mother’s Day

My original mindset when I started filming hair tutorials back in 2011 was to provide basic videos for my clients. When I shared them on Pinterest and they sort of went viral, I learned that being an accessible hairstylist that could answer questions or perhaps show a technique was helpful for more people than just my personal clientele.

I’m not currently doing hair, but I am keeping my finger on the pulse of hair trends and doing a few friends and family members’ hair!

I wanted to round up a few common questions I receive related to hair for this post, and I hope it’s helpful for you!

Q: My stylist always leaves too much of my natural hair color between my scalp and where the highlight starts. I feel like I leave the salon and already have new growth. What can I do about this?

A: I totally understand your frustration here! It’s annoying to pay for a service and leave feeling like you got shorted a few weeks from the normal cycle because you have your natural root color showing. This can be caused by improper application of the color, bad placement of the foil, or carelessness from your stylist. It is very possible, in fact, it’s rather easy, to achieve a highlighted section of hair starting close to the scalp. I would express this to your stylist and if they aren’t able to fix it, it may be time to find someone else!

Q: Is it okay to have one stylist color and a different stylist cut? 

A: Generally yes but in some cases, it may be important that both stylists are aware of any specific haircut or hair color goals. For example, if you were planning on cutting bangs, you would want to inform your colorist that that will be happening because it may affect how he or she colors the hair near your forehead.

Q: How long does it take to go from medium brown to medium blonde?

A: It’s hard to answer this blindly but in general, it may take as few as two services, as long as you want to preserve the integrity of the hair. You can lighten the hair with all-over color, lightener, or slowly integrate highlights all over the head to lighten the hair. The process you decide with your stylist will help determine the length of time it will take!

Q: My stylist is rushing me through my appointments, what can I do?

A: If you are late, this problem is caused by you! If you are NOT late and your stylist is rushing, I would kindly speak to him/her at the end of the service and point out that you are feeling this way. Perhaps a different time of the day is better or something else may be going on. It is appropriate and necessary to kindly bring up the feelings you have!

Q: What kind of tip should I give at the end of the service?

A: I answered this question a long time ago and received some interesting feedback. In general, in my personal experience, I’ve always heard and been of the mindset that about 20% is a common tip percentage. HOWEVER, a tip is a tip. It is kind to give a tip but it certainly isn’t necessary. It may be expected on the stylist’s end due to the history of how the business has worked for many years, but if you are not able to afford a tip I think it’s reasonable to explain that. If you can’t do 20%, do less! This is not a black and white area. One change I have noticed is that hairstyling and coloring services seem to have become very expensive, so 20% of a few hundred dollars service is a lot! If you can’t swing a tip, don’t sweat it, but know that any tip you are able to provide is certainly greatly appreciated.

Q: What would be a “safe” first-time hair color for someone who wants to experiment but isn’t sure if she wants the commitment?

A: If you want to change the tone or go darker, a demi-permanent gloss is the easiest way to change up your hair without making a serious commitment. It will slowly fade out over time. If you want to go lighter, try adding just a few subtle highlights around your face, sort of where the sun would naturally hit your hair if you were laying on the beach. This can both grow out really natural and also give you an impact of lighter hair without a commitment of all-over color!

Follow along on Instagram if you want to be the first to know when I put a call out for questions OR do a Q&A session on Instastories! 

comments

Leave a Reply

Your email address will not be published.

Charmaine Ng | Architecture & Lifestyle Blog says · 05.14.19

I actually don’t have a permanent stylist and it drives me nuts! I dunno how people manage to find “the one”… would love to know how you found a good fit for a hair stylist!

Charmaine Ng | Architecture & Lifestyle Blog
http://charmainenyw.com

Reply
Marah Leinbaugh says · 05.14.19

I love Q&A posts! This was very informative and interesting. Thanks for the post, Kate!

Reply
Alison says · 05.14.19

Hi! I’m curious your thoughts on the practice of not including a blow dry when only a color (and not a cut) is scheduled. Or maybe this is just an obnoxious NYC / tri-state area practice? (I lived in Brooklyn for years and now live in Nj). My view is, if you get my hair wet, you need to dry it (and not just a rough dry, but an actual finish so that when I see people and they ask where I got my hair done, it’s good advertising for you!) Any thoughts?? 🙂

Reply
Kate says · 05.14.19

I totally agree with you. I hate that it’s become commonplace to break down the hair service into multiple parts. : /

Reply
Tiffany says · 05.14.19

It is not just the NYC/NJ area, this happens in the Midwest as well and it drives me nuts! I also feel that if you get my hair wet it should be included in the cost to dry and style it at the end. Doesn’t have to be anything fancy, but should look finished at the least! I shouldn’t have to choose between spending extra money and slinking out of the salon embarrassed to look like a drowned rat. 🙁 I started asking for my hair to be dry cut for this reason.

The other thing I can’t stand is the up-sell. I let my daughter get balayage done on the bottom half of her hair for her birthday last year. After it was done, the stylist asked my 11-year-old daughter if she wanted her hair curled too. I knew this was going to cost extra, but would have felt like a complete jerk telling my daughter no at that point. It was very out-of-line in my opinion for the stylist to put that pressure on me!

Reply
Angela says · 05.14.19

I wish I had some of these tips before I decided to dye my hair a deep dark purple – it looked terrible and I had to go to a salon to strip it out! Also can’t stand being rushed for a service as a paying customer – this would be deal breaker for me.

Angela at Blush & Pearls

Reply
Stacey H says · 05.14.19

Kate, I am 17 weeks pregnant and my OB says it’s fine now to color my roots, but I’m wondering if I should switch (I color my own hair) to a vegetable dye vs. regular ones with ammonia – what are your thoughts?

Reply
Kate says · 05.14.19

I’d follow the direction of your OB! I don’t feel comfortable giving advice either way since I am not a doctor 🙂

Reply
Hilary says · 05.14.19

Super interesting to hear your thoughts on tipping! I’ve always been of the mindset that if you can’t afford the service plus a nice tip, then you can’t afford the service! I feel similarly to restaurant tipping too…

Reply
ASHLEY says · 05.14.19

I’ve always been “confused” about tipping a stylist who rents a space and one that owns her own salon. Do you differentiate your tips based on their position at a salon?

Reply
Kate says · 05.14.19

I can understand that. I would just tip your stylist normally and not think too hard about the ownership aspect of the situation.

Reply
Kim says · 05.14.19

This is a great post! I’ve been cutting my own hair for years (ugh.. i know ha!), but I need to go back to a professional.

Kim

http://trendkeeper.me .. first tattoo tips!

Reply
Allison says · 05.14.19

In your Insta story today, you have ~15 eyelashes per eye and your eyebrows are melting or something. So, I was really relieved to see a hair post on the blog today. I’m a recent follower and was pretty freaked out by your story look but this post seems pretty niche and like something you know about.

Reply
Caroline says · 05.16.19

Are you talking about when she didn’t have any makeup on? She’s blonde, come on.

Reply
Kate says · 05.17.19

Caroline, thanks for chiming in but I’m pretty certain Allison’s comment is intentionally rude and left to incite drama, so there is no point to involve yourself with this type of dialogue.

Reply
Megan says · 05.15.19

Very informative, love these hair Q&A’s! Keep them coming!

Reply
Elle says · 05.15.19

I appreciate your comment on tipping! A tip is a tip, it is not part of the service fee. 20% is a lot to me, even at restaurants, but I do always give a little something extra.

Reply
A Woman Of A Certain Age says · 05.15.19

Great tips.
I found a wonderful stylist in my neighbourhood who works out of her home. She’s a gem.

http://a-woman-of-a-certain-age.com/

Reply
Michele says · 05.15.19

Kate I can’t use product in my hair other than a leave in conditioner. I would love to have me hair cut similar to yours. 95% of the time I wear it straight, and the other time put a wave in it. Do you think I can pull it off?
Also what is the best way to describe your cut to my stylist?

Reply
Danielle says · 05.16.19

Is it possible to cut layers in thick/coarse hair without it flipping out at the ends? I don’t like how bulky my hair looks at the bottom if it’s one length, but every time I get layers cut in, it flips out. Is there something I should ask my stylist to do differently? Or could it be the way I style it? (I vary between flat iron and curling rod, does this either way)

Reply
Kate says · 05.17.19

Thick hair does want to kick out especially when it hits at the shoulders. Point it out to your stylist so she knows that you don’t want that look!

Reply
Danielle says · 05.17.19

Ok I will! Is there any specific technique I should be asking for?

Reply
Rebekah says · 05.17.19

Disclaimer: I’m not a stylist, but I’ve suffered the same problems.

If your hair or layers are shoulder length, there’s not a ton you can do to prevent it from flipping out. That just comes with the territory. My stylist will use thinning scissors to remove some of the bulk of my hair, so that takes away from the blunt ends. It also helps my hair to flip under if I use a round brush when I blow dry. Good luck!

Reply
Lisa says · 05.16.19

Great post! In regards to tipping, I’ve been with my stylist for about 10 years. I’m a regular 20% tipper. I love her and missed her greatly when she recently went on maternity leave. My first color appointment with her back required a lot of color to get it back to where I like it. There was an extra charge for extra mixed color, as well as the usual extra charge for Olaplex. I’m wondering if I should be tipping on this amount as well. This time I did not and I’m wondering about your thoughts on this. I want to tip well because she keeps my hair looking great

Reply
Kate says · 05.16.19

Hmmm that is a tough one. Hopefully this extra color + service was a one time thing and you can get back to your typical 20% but if it happens another time or two I think it’s totally acceptable to speak to your stylist about what you are able to tip right now!

Reply
Wendy says · 05.18.19

I love hair Q and A! I have baby fine straight hair. It does take a curl but I don have time to do that often. I’ve tried many of the products you’ve recommended and I just can’t seem to get volume when it’s down and straight. So I usually do my volume products, blow dry, give up and throw it up in a bun. I’d love some volume on a smooth straight style. Help!

Reply
Emily says · 05.25.19

Hey Kate! Your cuts and color are always my go to to show a stylist and I can’t remember how long ago it was but you posted an IG story with the details of your recent color- I thought I took a screenshot but now I can’t find it! I’m trying to get back to a brighter, all over blonder situation, so sorry but do you care to tell me those details again? Thanks!!

Reply
Carrie says · 06.02.19

Hi Kate! Got a question… my stylist usually thins my hair out with thinning shears but used a razor this time and it’s looks thinner than I like. Does it grow back (thickness wise) as quickly with a razor cut as with thinning shears? Usually if it’s cut too thin with the shears it’s fine in a couple weeks. Anything I can do in the meantime? Thanks so much

Reply
Kate says · 06.03.19

A razor will usually remove more hair than thinning shears. I’d tell her what you think about it during the next haircut so she doesn’t use the razor again! It may take a little bit longer to fill back in too!

Reply
Jodi says · 06.06.19

Love your blog! We recently moved to Raleigh, and I’m searching for a new hair stylist. Do you have any that you would recommend? Thanks!

Reply
Kate says · 06.07.19

I’ve had a great experience at Douglas Carol Salon in North Raleigh!

Reply
LOKACI says · 06.07.19

All the answers are very helpful and can really help one to maintain hair in summer. Keep doing this QnA.

Reply
LOKACI says · 06.07.19

Thanks for doing this Q&A. All the answers are really very helpful. keep doing it. THANK YOU 🙂

Reply
Nicki Hughes says · 06.17.19

I would love some advice! Looking for a good finishing product that will hold my georgeous waves and tame the frizz without looking like I am wearing a helmet! Hairspray dries my scalp and I like for my hair to move. Any suggestions?

Reply
Kate says · 07.17.19

I would love a Q & A on thinning hair. I recently went through menopause and my hair is so thin and keeps falling out and doesn’t seem to be growing back-any suggestions?

Reply
Kelly Caton says · 07.29.19

I have had a very stressful year, and my hair has been breaking off dramatically. I have hilights, and I’ve never had this happen before. My ends feel damaged, even after cutting off several inches. What products would you recommend to start repairing and/or preventing further damage? Thank you!

Reply
Kate says · 07.31.19

I’ve seen great results with Virtue products, as well as Alterna Bond Repair products!

Reply
Jane says · 08.10.19

Kate what are your hair color numbers?

Reply
Sara says · 09.25.19

Kate,
Love your blog and videos and I might have missed something where you state this. Do you have a preference over the dyson hair dryer with tools over another brush drying tool? Read lots of reviews but appreciate your opinion.

Reply
Kate says · 09.25.19

I don’t use the tools that attach to the Dyson hair dryer. I like the Hot Tools Blow Dry brush BUT there are a few things I dislike about it. It’s super hot, doesn’t have an easy to pull cool shot, and doesn’t have adjustable heat with adjustable speed.

Reply
Becky Mckay says · 11.11.19

How often should you get your ends trimmed? I go to my stylist every 4-5 weeks for color and always get a trim at that time. But I sometimes feel like maybe I should go in between color visits to keep my ends looking fresh and healthy.

Reply
Kandace says · 12.30.19

I need your help!!!
I don’t k ow what is going on with my hair right now and I am so frustrated. I’m dealing with extreme dryness, breakage and split ends even though I’ve been getting a reg trim. I want to grow my hair out but it looks so bad I just want to chop it off instead ☹️ I would greatly appreciate your help, I’m so desperate.

Reply
Andrea says · 03.08.20

Hi Kate! I would love to see any advice or suggestions you can give on hair length. This has been an on going battle for myself for years. Possibly give suggestions of hair lengths based on shape of face, fine hair vs. thick and so on. Thank you!

Reply
Jackie says · 03.29.20

Hi I love your videos and was wondering how I can describe your current mid length haircut to my hairstylist? It’s so pretty but I can’t tell if you have layers or textured ends? Thank you so much!

Reply
Kristy says · 08.29.20

Do you know what hair color product your stylist uses (ie what brand)? I find it so strange that preserving hair health is not a focus for stylist. I struggle with damaged hair due to highlights. I thought if I knew which products are more gentle, I could use the stylist finder tool on the product website to find a good stylist. Any tips?

Reply
Amy says · 01.05.21

I absolutely love your hairstyle and was wondering what kind of cut it is? I have been watching a lot of your videos and feel my hair would do very well with the same cut as yours. Thanks!

Reply
Manisha Saru says · 09.21.21

Hye!!! the last question is literally what I wanted to ask. After being stuck for almost two years I really want to bring changes to my hair. And hopefully, it will work for me.

Reply
Hair Beauty says · 10.25.21

Amazing content for hair beauty tips. Love it. Thanks for sharing.

Reply